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Quinnbet Casino Privacy Policy

How Personal Information Is Collected And Kept

The collection of data starts when you sign up for an account. Users are asked to enter information that can be verified, such as their legal name, contact information, date of birth, and payment method details. When you use the platform, your IP address, browser type, and device identifiers are automatically logged. We systematically collect session activity, like transaction history, browsing patterns on the platform, and communication logs, to make the user experience more personal and improve our defences against fraud. Storage procedures follow strict rules set by the government. All sensitive information is sent over secure channels (SSL/TLS). For storage, information is kept on safe servers in recognised jurisdictions that follow local data protection standards. Following PCI DSS rules, payment-related information is tokenised and kept separate from personal profile information. Licensing authorities and the law set rules for how long data can be kept. Most of the time, personally identifiable records are kept for at least five years after the account is deactivated. Archived data is either anonymised or safely destroyed after the required retention periods. Access to infrastructure in person is tightly controlled, and only authorised personnel can access it digitally. Their access rights are checked regularly and taken away when they are no longer needed.

Type of Information Method for Getting Information Storage Retention Period
Setting up Identity Verification Signing up for an account and uploading KYC Encrypted storage on servers in the UK and EU Five years after closing
Automated logs of data Use Secure analytics database Five years at most
Records of Money Deposits, withdrawals PCI DSS-compliant segmented servers Minimum legal requirement

Users wishing to review or request removal of their records can submit a formal inquiry through their account dashboard, subject to legal and regulatory limitations. Regular audits and strict monitoring help keep stored information safe and reduce the chances of it being exposed or misused.

Things Done To Keep Account Information And Financial Transactions Safe

  1. All data transfers that include payment information use advanced SSL encryption protocols with 256-bit keys to keep people from seeing them without permission;
  2. Payment gateways are PCI DSS (Payment Card Industry Data Security Standard) Level 1 certified, which means that credit and debit card information is kept separate from web servers and is never stored in its raw form;
  3. Secure tokenisation is used, which means that real card numbers are replaced with randomly generated tokens when a transaction takes place;
  4. Account credentials, including passwords, are processed using salted hashing algorithms. Employees and other people outside the company can never see user passwords;
  5. During both registration and high-value withdrawals, multi-factor authentication (MFA) is required. This uses time-sensitive codes sent through out-of-band channels like SMS or authenticator apps;
  6. Ongoing monitoring uses AI-based risk scoring and behavioural analysis to find suspicious payment activity;
  7. If you try to change your withdrawal methods, personal information, or linked banking data, you will have to go through mandatory verification steps, such as biometric or government-issued ID checks;
  8. Session time-outs are strictly enforced: inactivity exceeding 15 minutes results in automatic logout, preempting unauthorized access;
  9. Device fingerprinting detects unrecognized logins or location anomalies, instantly flagging such activities for review;
  10. Regular penetration testing, mandated at least twice yearly, audit the technical infrastructure for vulnerabilities in transaction processing systems;
  11. Any third-party payment service provider is subject to contractual obligations, regular compliance checks, and real-time API monitoring.

For the best results, users should change their passwords often, avoid using public Wi-Fi when logging in, and turn on all available notification alerts for account activity. If you think something bad has happened with your finances or personal information, you can get help reporting it.

User Rights To Access, Change, And Delete Data

Account holders have direct control over the information they have provided. Individuals may request a summary of the personal information maintained within our systems. Such inquiries must be directed through the dedicated data request contact channel outlined within the user account portal. To amend inaccuracies, users can submit documented proof supporting the required changes. Requests will be reviewed and, when justified, records are modified within 30 days. Common amendments may include address, identification details, or corrected contact information. A notification of completion shall be delivered once revisions have been processed. A removal request allows a person to erase their stored records except where retention is required by licensors, financial oversight bodies, or court orders. Following successful account verification, erasure is performed within statutory timeframes as prescribed by national and European data protection directives. In order to safeguard user interests, all access, correction, or deletion appeals are subject to strict identity verification procedures. Sometimes, ongoing regulatory or transactional obligations may cause delays or limit actions. In these cases, the affected parties will be notified. In the user support section, there are instructions for each situation to help with the application process.

Rules About Giving Information To Other People

Sharing personal information with outside groups is tightly controlled and only happens in certain, well-defined situations. We do not sell, rent, or trade personal information for marketing purposes that are not related to our products.

  • Providers of Services: Certain trusted partners facilitate payment processing, data analytics, verification, technical support, and marketing communications. These affiliates receive access exclusively to the information necessary to fulfill their designated role and are bound by contractual obligations to maintain strict confidentiality and data integrity.
  • Legal Obligations: If the law requires it (for example, to follow anti-money laundering rules, stop fraud, file taxes, or respond to requests from law enforcement), user information may be shared with regulatory bodies, courts, or government agencies as required by law.
  • Business Transactions: If a merger, acquisition, restructuring, or asset sale is being considered, user records may be shared with potential partners only to the extent necessary for evaluation and under strict confidentiality agreements.
  • Responsible Gaming Initiatives: If someone shows signs of problem gambling or asks to be excluded, information may be shared with the right support groups and regulatory bodies to make sure that harm prevention rules are being followed.

Before sending any data outside of the European Economic Area, thorough checks are done to make sure that there are enough security measures in place, like Standard Contractual Clauses. Customers can still ask for more information about these mechanisms by calling customer service. Other people are not allowed to use personal information for anything other than what is clearly stated here. Regular audits and monitoring make sure that outside organisations always follow the best practices for managing and protecting information. For any queries regarding data transmission to external parties, our support team can clarify specific scenarios and address user concerns promptly.

Tools For Managing Your Privacy And Security Settings At Quinnbet

Users receive access to an integrated dashboard for personalized control over their personal information and security configurations. You can change how you want to get marketing messages, service notifications, and promotional offers through the account section. Limit or take back permissions for using personal data in targeted ads or analytics by third parties. Use two-factor authentication by linking a trusted device and getting a one-time code to verify your identity when you sign in. Change or reset passwords while seeing when the last password change was made and getting help with what makes a strong passphrase. To lower the risk of unauthorized access, turn on automatic logout so that active web sessions close after a certain amount of time without activity. You can see a detailed log of recent logins, including the browser, IP address, and location. You can also end any suspicious sessions right away. Set rules for locking accounts when certain things happen, like failed login attempts or answering security questions wrong. Proactive alerts let users know when their account information changes or when someone tries to access their account from a new device. The help centre tutorials also show users how to set up each option, making it clear how to manage their online safety preferences. Settings for data minimisation let you hide stored payment methods and sensitive information until you need to confirm them again. If you need to deal with a security issue or privacy concern quickly, you can temporarily suspend your account. This will stop all transactions and data processing without permanently deleting your account.

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